Customer Service Feedback

Thank you for letting us be of service. In order to maintain a high standard of service, we would appreciate your assistance in completing this questionnaire and submitting it to our office.

Privacy Policy

We value your privacy. We will use the information you have provided to provide you with a response. We will not sell or divulge your information to any other party. If you have questions about any of this, please direct them to info@raysmoving.ca.

Customer Information

New Address:
Name on order:
Phone:
-
E-mail:
Order number:
Van operator:
Did the van line pick up your household effects on the date requested?
Did the van line deliver your household effects on the date requested?

In the City from Which You Moved

Please rate your experience, with 10 being most satisfied and 1 being least satisfied.

Service of sales representative:
Packing service for dishes and breakables:
Packers were cooperative:
Packers were neat and presentable:
Helpers were cooperative:
Helpers were neat and presentable:

In the City to Which You Moved

Please rate your experience, with 10 being most satisfied and 1 being least satisfied.

Service of destination agent arranging unpacking:
Unpackers were cooperative:
Unpackers were neat and presentable:
Helpers were cooperative:
Helpers were neat and presentable:

Van Operators Service

Please rate your experience, with 10 being most satisfied and 1 being least satisfied.

Van was clean and tidy:
Service removing and loading goods:
Unloading service in new residence:
Arranging and setting things in your home:
Van operator was neat and presentable:

Overall Experience

How did you hear about us?
Would you recommend or use Ray's Moving and Storage again?
Were any of your goods lost or damaged during the move?
Did you report it?
Comments: